Shipping from Abroad Terms and Conditions
Thank you for shopping with us! By placing an order, you agree to the following terms and conditions regarding shipping from abroad.
1. Shipping Locations
We currently ship to the following countries: [USA, Canada, UK, Austria, Belgium, Denmark, Finland, France, Germany, South Africa, Kenya, Uganda, Tanzania, Rwanda, Burundi, South Sudan ]. If your country is not listed, please contact us for assistance.
2. Shipping Methods
We offer various shipping methods for international orders, including:
- Standard Shipping
- Expedited Shipping
- Express Shipping
Shipping times and costs will vary based on the selected method and destination. During checkout, you will be provided with estimated delivery times.
3. Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order, the shipping method selected, and the destination. All shipping costs are the responsibility of the customer unless stated otherwise.
4. Customs and Duties
International shipments may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the customer. We recommend checking with your local customs office for more information regarding applicable fees.
5. Delivery Times
While we strive to ensure timely delivery, we cannot guarantee specific delivery dates. Delivery times may be affected by customs processing, weather, and other unforeseen circumstances.
6. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order’s progress online.
7. Lost or Stolen Packages
If your package is lost or stolen after it has been marked as delivered, we are not responsible. We recommend contacting your local postal service for assistance.
8. Returns and Exchanges
Please refer to our [Returns and Exchanges Policy] for information regarding returns and exchanges for international orders.
9. Customer Service
If you have any questions or concerns regarding your order, please contact our customer service team at [email protected]
10. Modifications to Terms
We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our service after changes have been made constitutes your acceptance of the new terms.
By placing an order, you acknowledge that you have read, understood, and agreed to these Shipping from Abroad Terms and Conditions.